BRINGING CLARITY TO THE HOME
Private Households
For many families, home is where care, education, and daily life intersect. Yet when multiple staff, tutors, and professionals are involved, consistency can easily fragment.
Luma works within private households to create alignment across all roles that touch the child’s world, ensuring a single, coherent approach that endures across staff changes, homes, and routines.
Our work is discreet and collaborative: we listen first, then design systems that strengthen existing structures rather than replace them. Whether a household team includes nannies, tutors, therapists, drivers or security, our focus is to ensure everyone understands their role in supporting the child’s stability and growth.
Areas of Expertise
We support families by aligning the entire care network around the child.
Our work typically includes:
Household Alignment – establishing unified routines, consistent language, and predictable structures.
Staff Training & Induction – equipping household teams to respond calmly and confidently to the child’s needs.
Continuity Management – preparing for transitions in staff, residence, or schooling to maintain progress.
Recruitment Advisory – supporting principals and Chiefs of Staff in identifying, interviewing, and preparing new hires.
Stewardship – acting as the central point of contact for all care, learning, and household coordination. Learn more here.
- Ongoing Guidance and Coaching – supporting parents and staff as the child grows and circumstances evolve.
Why Families Choose Luma
Families choose Luma because we make complex systems work simply.
By holding the full picture, the people, routines, and environments that shape a child’s world, we allow parents to step back with confidence, knowing that every detail is being managed professionally.
Professional structure without losing warmth or privacy.
Clear communication channels across parents, staff, and specialists.
Reduced emotional and logistical burden for parents and household leaders.
Tangible improvements in staff confidence and child stability.
Frequently Asked Questions
No. Luma does not replace nannies, therapists, or educators, but works in partnership with them as an integrating layer to ensure expertise is implemented coherently across the household.
We specialise in creating systems that travel with the family, ensuring consistent routines across homes, time zones, and staff rotations.
As much or as little as they wish. Luma assumes operational coordination, allowing parents to focus on family life while remaining informed through structured updates.
Our training is tailored to each family’s household and the specific needs of their child. We design practical, role-specific modules that equip nannies, tutors, PAs, security, and wider household staff with the understanding and tools they need to provide consistent, confident support.
Modules may include emotional regulation, sensory awareness, communication strategies, and approaches for profiles such as PDA, alongside guidance on boundaries, co-regulation, and maintaining alignment across the team. All training is grounded in real-world household dynamics and delivered in a way that is clear, respectful, and immediately applicable.
Please contact us to learn more about our training approach and how it can be tailored to your household.
Yes. We manage induction for new hires, provide training where needed, and ensure that established practices are maintained.
Often. We collaborate with recruitment partners to provide dedicated SEN support for the families they look after, whilst also helping families ensure new hires are well-prepared before arrival.
No, Luma is not a staffing agency. Our role is to ensure that your existing and new staff work cohesively. We advise during the recruitment process and provide training once staff are appointed.
Yes. We train everyone who interacts with the child, including drivers, chefs, and security, focusing on awareness, communication, and consistency.
We handle the transition: briefing replacements, ensuring a smooth handover, and preventing disruption to the child’s routine.
BRINGING CLARITY TO THE HOME
Private Households
For many families, home is where care, education, and daily life intersect. Yet when multiple staff, tutors, and professionals are involved, consistency can easily fragment.
Luma works within private households to create alignment across all roles that touch the child’s world — ensuring a single, coherent approach that endures across staff changes, homes, and routines.
Our work is discreet and collaborative: we listen first, then design systems that strengthen existing structures rather than replace them. Whether a household team includes nannies, tutors, therapists, drivers or security, our focus is to ensure everyone understands their role in supporting the child’s stability and growth.
Areas of Expertise
We support families by aligning the entire care network around the child.
Our work typically includes:
Household Alignment – establishing unified routines, consistent language, and predictable structures.
Staff Training & Induction – equipping household teams to respond calmly and confidently to the child’s needs.
Continuity Management – preparing for transitions in staff, residence, or schooling to maintain progress.
Recruitment Advisory – supporting principals and Chiefs of Staff in identifying, interviewing, and preparing new hires.
Stewardship – acting as the central point of contact for all care, learning, and household coordination. Learn more here.
- Ongoing Guidance and Coaching – supporting parents and staff as the child grows and circumstances evolve.
Why Families Choose Luma
Families choose Luma because we make complex systems work simply.
By holding the full picture, the people, routines, and environments that shape a child’s world, we allow parents to step back with confidence, knowing that every detail is being managed professionally.
Fragmented Professional structure without losing warmth or privacy.
Clear communication channels across parents, staff, and specialists.
Reduced emotional and logistical burden for parents and household leaders.
- Tangible improvements in staff confidence and child stability.
Frequently Asked Questions
No. Luma does not replace nannies, therapists, or educators, but works in partnership with them as an integrating layer to ensure expertise is implemented coherently across the household.
We specialise in creating systems that travel with the family, ensuring consistent routines across homes, time zones, and staff rotations.
As much or as little as they wish. Luma assumes operational coordination, allowing parents to focus on family life while remaining informed through structured updates.
Our training is tailored to each family’s household and the specific needs of their child. We design practical, role-specific modules that equip nannies, tutors, PAs, security, and wider household staff with the understanding and tools they need to provide consistent, confident support.
Modules may include emotional regulation, sensory awareness, communication strategies, and approaches for profiles such as PDA, alongside guidance on boundaries, co-regulation, and maintaining alignment across the team. All training is grounded in real-world household dynamics and delivered in a way that is clear, respectful, and immediately applicable.
Please contact us to learn more about our training approach and how it can be tailored to your household.
Yes. We manage induction for new hires, provide training where needed, and ensure that established practices are maintained.
No, Luma is not a private staffing agency. Our role is to ensure that your existing and new staff work cohesively. We advise during recruitment and provide training once staff are appointed.
Yes. We train everyone who interacts with the child, including drivers, chefs, and security, focusing on awareness, communication, and consistency.
We handle the transition: briefing replacements, ensuring a smooth handover, and preventing disruption to the child’s routine.