About Luma
ABOUT LUMA
Built to solve a problem nobody else was solving
Founded by two people who kept seeing the same gap — and decided to close it.
There is rarely a shortage of professionals around a neurodivergent child in a UHNW household. There are therapists, tutors, SENCOs, paediatricians, educational psychologists, and household staff — often many of them, often excellent at what they do individually.
What is almost always missing is someone whose job it is to make all of those people work together. To hold the picture. To ensure that what a therapist recommends on a Tuesday is understood and applied by the nanny on a Wednesday. To notice when a school’s EHCP commitments are not being followed in practice. To tell a family the truth about what is working and what is not.
“We built Luma because the same problem kept appearing in different households, different countries, and different circumstances. Families with significant resources, access to the best professionals, and genuine commitment to their child’s wellbeing — still struggling, because no one was coordinating the whole.”
The professionals were not failing. The families were not failing. The system around the child simply had no centre of gravity. No one held the relationships, saw the contradictions, managed the transitions, or told the household team what they actually needed to know.
That is what Luma does. Not as a therapy service, not as a placement agency, not as a clinical practice — but as the independent advisory layer that sits across all of those and ensures they function as a coherent whole.
THE TEAM
The People Behind Luma
Hannah Clisby – Co-Founder & Principal Coordinator
Hannah leads Luma’s practice. Every framework we use, every introduction we make to a specialist, every piece of training we deliver to a household team — these are built on her direct experience, not on theory.
That experience spans six years of hands-on work with neurodivergent children and young people in some of the most demanding settings and circumstances: as a teaching assistant at a specialist SEN college, as a pastoral support officer in a secondary school, as a private SEN nanny to a UHNW family over three years, and in her current parallel role at MAPS Mentoring, where she recruits, trains, and supervises mentors supporting young people with complex emotional and safeguarding needs.
Hannah holds qualifications in Emotional Literacy Support, mental health advocacy, and supporting teaching and learning. She has specialist training in safeguarding, emotionally based school avoidance, trauma-informed approaches, autism, ADHD, and neurodiversity more broadly. She does not advise on territory she has not walked — and the depth of what she has walked is what makes Luma’s work genuinely useful rather than well-intentioned.
She co-founded Luma because she had seen, from the inside, what happens when the professionals around a child are excellent in isolation and incoherent as a whole — and believed there was a better way to hold it.
Louis Eden – Co-Founder & Managing Partner
Louis has a background in building and scaling services within UHNW environments and working closely with families, family offices and service providers. His focus is on coordination, clarity and long-term outcomes acrosscomplex systems. Louis acts as the bridge between families, staff and partner organisations, ensuring Luma’s work integrates smoothly and discreetlyalongside existing support.
He works with sensitivity around confidentiality and family dynamics, and is often valued as a steady point of contact when multiple parties are involved or circumstances are evolving, and where discretion and long-term thinkingare essential.
READY TO BEGIN?
Let’s find out how we can support your family
Whether you’re looking for training for your estate staff or need help managing a key transition, we’re here to help.